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Terms & conditions

Making it easier to work with us

Running a business today is complex enough. We don’t want to make things worse. 
That’s why we’re always open and honest about the way we work – so you know exactly where you stand. 

It means we’re transparent about our products and services and our terms. And we work closely with our customers and partners to make sure that they are too.
And if something isn’t crystal clear, we’re always here to help or answer your questions.

Below you’ll find some of our Terms and conditions. Please read them carefully. 

Working with suppliers

If you supply or would like to supply parts to us, please read a copy of our Terms and conditions. 

Helping customers to control costs

If you use or would like to use our fixed price service for service, repair and maintenance, please read a copy of our Terms and conditions. 

Update your software

To read our Terms and conditions, you’ll need to have the latest version of Adobe Acrobat reader installed on your computer or Mac. 

About us