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Fleet Solutions

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Accident management

A lifeline when accidents happen

When things go wrong, we can step in and sort everything out. We can get your vehicles back on the road and help your drivers get back on their feet, in the fastest and most affordable way. And we’re always learning, gathering data and monitoring key trends to help stop future incidents from happening. 

Accident management in numbers


incidents managed per annum.

10,000 +

repairs progressed per annum.

50% +

same day repair deployment.

95% +

of uninsured losses recovered from at fault parties​.


Man driving car

We put you first

As soon as there's a problem let us know. We'll talk to our mechanics and decide the best repair process. We'll let you know what we're planning to do and which garage will do it. 

Farmer talking to engineer

We're on your side

We help you get the assistance and advice you need – fast. There's only one number to remember and drivers can call our 24/7 helpdesk for immediate support. You also benefit from our in-house legal and engineering teams.

Man on tablet

We organise your repairs

We make sure your vehicle isn't off the road for long. We check the damage remotely and make sure the same person manages the job, from start to finish. And we do it quickly – 40% using a same day solution.

Man driving van

We offer flexible repair options

We offer multiple repair options. We have fast-track repair bays, more than 200 fixed site body repair locations, repair pods on our premises, more than 150 mobile body repair technicians and our own 55-garage network.

Man on phone using laptop

We're easy to work with

We'll save you from the stress of the blame game by dealing with the relevant insurance companies. If the accident wasn't your driver's fault, we'll recover costs from the other person's insurer. And whoever's responsible, we can handle repairs to both vehicles to keep costs down.

Woman in warehouse

We save you money

We source specialist parts, including non-original equipment, aftermarket and green parts. Our network of suppliers means we can negotiate the best possible deal. And we only approve essential repairs to make sure you don't over-spend.

BT logo

We recognise that Brake are one of the most prominent organisations focusing on road risk. And we're keen to work with them to help reduce motor incidents in their own fleet operations.

Get in touch

To find out more about what we can do for your business, give us a call or email us.

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